Verifying Installation

After installing, confirm the widget is loading correctly.

Method 1 — Visual check

1. Visit your website in a normal browser tab
2. Look for the Signalog widget icon in the bottom-right corner
3. Click it — the feedback panel should open

If you see the icon, you're done. Submit a test feedback to make sure it lands in your dashboard.

Method 2 — Dashboard verification

1. Go to app.signalog.co/dashboard/apps
2. Find your app in the list
3. The status indicator should show Active (green dot)
4. The Last seen timestamp should update within seconds of visiting your site

First-load delay

The dashboard polls every 30 seconds. If you just installed, give it up to a minute before assuming the install failed.

Method 3 — Browser console

Open browser DevTools (F12 or Cmd+Option+I) and check the Console tab. You should see:

[Signalog] Widget initialized for site: site_abc123xyz456

You'll also see a successful network request to https://cdn.signalog.co/widget.js returning 200 OK in the Network tab.

Method 4 — Programmatic check

If you need to verify in code (e.g. inside a CI test):

// On any page where the script has loaded
if (window.SignalogPlugin) {
  console.log('Signalog is installed ✓')
} else {
  console.error('Signalog is NOT installed')
}

The SignalogPlugin global object is added to window after widget.js finishes executing. If it's missing, the script failed to load — check the Troubleshooting page.

What if nothing happens?

See Troubleshooting for:

• Widget not appearing
• Script loads but no icon visible
• Submissions failing
• Double widget appearing
• CSP / ad-blocker issues

Or email hello@signalog.co — we respond within 24 hours.